Refund Policy

Effective Date: 1st June 2025

Introduction

At Code of Wellbeing Ltd, we strive to provide the highest quality mental fitness and coaching services. We are committed to ensuring your satisfaction with our services. This Refund Policy outlines the conditions under which refunds may be granted.
 

Eligibility for Refunds

Refunds will be considered under the following circumstances:

- If you are not satisfied with the service provided, you must contact us within 5 working days of the service date to request a refund.
- Refund requests must be submitted in writing to codeofwellbeing@gmail.com and must include the reason for dissatisfaction and any supporting documentation.
 

Non-Refundable Services

The following services are non-refundable:

- Completed coaching sessions
- Digital products and downloadable materials
- Group workshops and events
 

Cancellation Policy

- If you need to cancel a scheduled coaching session, you must notify us at least [insert time frame, e.g., 24 hours] in advance to avoid being charged for the session.
- Cancellations made within the required time frame may be rescheduled at no additional cost.
 

Refund Process

- Approved refunds will be processed within [insert time frame, e.g., 7-10 working days] using the original payment method.
- We reserve the right to deduct any applicable fees incurred during the transaction process.
 

Changes to This Policy

Code of Wellbeing Ltd reserves the right to modify this Refund Policy at any time. Changes will be posted on this page, and we encourage you to review this policy periodically to stay informed about our refund practices.
 

Contact Us

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Code of Wellbeing Ltd  
E: codeofwellbeing@gmail.com
P: +6421826190